1. Take a Deep Breath
There’s no denying that a broken computer can be stressful, to say the least, but try your best to take a deep breath. Stress can cloud your focus and make it more difficult to find a suitable repair facility. Know that eventually your computer will be repaired or replaced, and you’ll be able to resume with regular life very soon.
2. Phone a Friend
One of the best ways to relieve stress and hear about nearby computer repair shops is to call beloved friends and family members. Tell your friend about your computer, and see if they have any helpful recommendations. Should they have a computer repair place in mind, ask to see if they worked with a particular technician.
Sometimes, computer repair shops will offer referral bonuses to their customers allowing the new and old client to both get a discount. You could end up saving money for both you and your friend. Make sure you ask your friend about the customer service of the prospective repair company. It’s likely that well-treated customers also receive well-treated computers, so make this factor a priority.
3. Read Online Reviews
If you don’t have the time to call up a friend or if your search is fruitless, check out online reviews for a couple of prospective companies. Make sure you use crowd-sourced review sites like Trustpilot or others to ensure that you’re receiving unbiased accounts.
Just as you would with a personal referral, look for depictions of the company’s customer service.
4. Research Your Computer
One of the best ways to prepare yourself for a successful computer repair is to know your device inside and out. Read up all that you can on your computer including your specs, serial number, and model type.
If you’re unsure where to start, begin with a quick Google search. You can find most information on the manufacturer’s website, and there’s usually a hotline number available if you’d rather speak to someone over the phone.
Ultimately, the more you can learn about your device beforehand, the better. Not only will this help familiarize you with your laptop or PC, but you’ll also be able to help guide your future technician’s service.
Contact US
Geeks On Repair
​
1900 Campus Commons Drive Reston Virginia 20191 USA
​
​
1-800-674-9418